1. Order Processing

  • Standard processing: 1–3 business days

  • Peak periods may extend processing slightly

2. Estimated Delivery Times

  • USA & Canada: 6–14 business days

  • Europe: 7–16 business days

  • Australia & New Zealand: 8–18 business days

  • Other regions: 10–22 business days

Delivery times are estimates and may be affected by customs, weather, or carrier delays.


3. Tracking

  • Tracking provided via email once shipped

  • Updates may take 24–48 hours to appear


4. Customs & Duties

International orders may be subject to import taxes or duties. Customers are responsible for these fees.


5. Lost or Incorrect Deliveries

  • Ensure addresses are correct at checkout

  • Contact support@pakpilot.shop for assistance with lost or delayed shipments